4 Qualities to Look for in a Business Lender

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4 Qualities to Look for in a Business Lender


Running a business involves taking care of seemingly endless responsibilities and ticking off boxes in an infinite to-do list. No business owner would want to stress about having enough money to repay suppliers or take care of tomorrow’s problems, leaving little to no room to grow their business. 

For this reason, business owners take start-up business loans to finance their visions, provide insurance for any revenue fluctuations, repay debt, and smoothen workflow processes. However, finding the right lender and the correct type of loan can be confusing. Not only will you want the best rate possible, but you’ll want someone who’s just as invested in your business’s success as you are. Here are four qualities to look for in a business lender:

  1. Excellent Interest Rates

The business loan industry is rapidly growing, which means competition is saturated. That’s a great thing for customers since you’ll be giving your business to the one with the most competitive prices. You also have even more reason to pursue a great interest rate instead of settling for an average rate.

According to the National Australia Bank, the base rate for business finance is at 8.77 per cent. The amount you receive will depend on whether your loan is secured or unsecured, so you’ll want to keep this in mind when shopping around. You’ll also have to consider how much you’re willing to pay during your loan’s lifetime, and the interest rate will significantly affect this.


Start-ups aren’t as rigid as large corporations, which means you’ll need a lot of flexibility in your loan terms, repayments, and features. If a lender offers you the choice between a fixed or variable rate, the chance to negotiate repayment terms, and other similar deals, they can help you get the best loan possible. These factors often determine how much you end up paying for and what you’ll get out of your small business loan. You’ll also want to analyse them and observe how they interact with you, like they truly understand your vision and what you wish for their business or if you’re just another source of income for them.

A Large Product Range

Having more products to choose is always beneficial to the customer since you can decide on the loan that best fits your needs. Analyse your loan’s purpose and the goal you want to achieve and communicate this to your lender, who will recommend the most appropriate loans. 

You’ll also want to ask about specific features, like the flexibility of repayments, redraw facilities, and if you can make extra repayments. You’ll also want to know if your lender has a face-to-face branch if you want a secured or unsecured loan, and if they have fixed or variable interest rates. 

A Happy Customer Base

When a lender offers superior customer service, their clients will be the first to tell you. Exceptional customer care propels any business to the forefront of their industry. Since you’ll be dealing with this lender for several years, you must make sure it’s someone with whom you’re comfortable communicating. You can also dig around for honest reviews about the company online, as they will give you a good idea of what it’s like to work with that lender. Check out their social media pages and check how engaged they are with their audience. If they have high ratings, you’ll definitely want to call them.


A business lender will be a vital partnership throughout your business, so you must choose the right one. By looking out for these qualities, you’ll find a reputable business lender who will be genuinely invested in giving you the right products.

Business Loan Experts is one of the best loan companies in Australia. We pride ourselves in offering business loans of all kinds. Obtaining a business loan has never been easier, as we’ll help you find the best loan from a reputable lender, eliminating all the stress and long waiting times. Apply with us today!

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